Mango Dorado Casino — Terms of Use

1. Agreement to the Terms

By accessing or using Mango Dorado Casino, you agree to these Terms of Use. If you do not agree, please do not use the service. These Terms apply to all visitors and players, including account holders, and should be read together with our Privacy Policy.

2. Eligibility and age

You must be of legal gambling age in your jurisdiction and able to form a binding contract. You must not play if you are prohibited from gambling by law or by applicable rules. By using the service, you confirm that you meet eligibility requirements and agree to comply with all applicable laws.

We may require identity verification before you can deposit, withdraw, or access certain promotions. If you fail verification, we may restrict access or close the account.

3. Account registration and verification

To play, you must create an account. You must provide accurate, current information and keep it updated. You are responsible for all activity under your account, including activity made using your login credentials.

We may verify your identity and address, which can include requesting documents such as government-issued identification and proof of residence. Verification may be required at registration or later, including following withdrawals or unusual account activity.

Multiple accounts or accounts managed by third parties are not allowed unless we explicitly authorise it in writing. We may decline registrations or suspend accounts used in ways that violate these Terms.

4. Deposits and withdrawals

You may deposit using available payment methods shown on the site. Fees, limits, and processing times may vary by provider and may depend on your location. Withdrawals are subject to applicable rules, verification requirements, and risk checks.

By requesting a withdrawal, you authorise us and our payment processors to handle the transaction in accordance with these Terms. We may delay or decline withdrawals where we reasonably suspect fraud, money laundering, bonus abuse, or where additional verification is required.

All account balances and transactions are denominated and presented in AUD on the site where applicable.

5. Bonuses, promotions, and wagering rules

We may offer bonuses and promotional offers. Each promotion may have its own specific terms, including eligibility, maximum bonus amounts, wagering requirements, and expiry dates. Where a promotion has specific terms, those terms apply in addition to these general Terms.

Unless otherwise stated, wagering requirements are calculated based on eligible wager types and may exclude certain game modes, bet sizes, or transaction types. Wagering progress may differ depending on the offer conditions.

You must meet promotion terms to claim any associated bonus funds or rewards. We may void winnings where we determine there is bonus misuse or where transactions do not comply with the stated promotion conditions.

6. Fair play and prohibited conduct

You agree to play fairly and lawfully. Prohibited conduct includes, but is not limited to:

• Creating or using multiple accounts to obtain advantages or evade restrictions.

• Using automated systems or scripts designed to manipulate game outcomes or game play.

• Colluding with others or employing strategies intended to circumvent terms or controls.

• Attempting unauthorised access to the platform, accounts, or systems.

• Chargeback fraud, payment reversal attempts, or providing false payment information.

• Interfering with or disrupting service operations, including the use of exploits or hacks.

• Engaging in bonus abuse, including improper eligibility, unusual betting patterns, or transactions inconsistent with the promotion’s intent.

We may investigate suspicious behaviour and apply account restrictions, forfeit certain bonuses, or adjust winnings where required to protect the integrity of the service.

7. Responsible gaming

We encourage responsible gaming. You should only gamble with funds you can afford to lose and you should be mindful of the time you spend playing. If you feel that gambling is becoming problematic, consider using available self-exclusion or spending limit tools where provided, and seek help through relevant support services.

We may apply responsible gaming measures such as account limits or enhanced checks if we detect behaviours consistent with harm or excessive use, consistent with our compliance obligations.

8. Account closure and suspension

You may request account closure by contacting support. We may also suspend or close an account if we believe you have violated these Terms, attempted fraud or abuse, failed verification, or if we must do so to meet legal obligations.

Where an account is closed, outstanding bonus balances may be cancelled as permitted by the relevant promotion terms. Any final balances will be handled according to verification status, compliance requirements, and our operational policies.

9. Limitation of liability

To the maximum extent permitted by law, Mango Dorado Casino and its service providers are not liable for indirect, incidental, special, or consequential damages arising from your use of the service, including losses related to interrupted service, technical issues, or reliance on information obtained through the site.

Nothing in these Terms limits liability for matters that cannot be excluded under applicable law. We do not guarantee that the service will always be error-free or uninterrupted.

10. Governing law and dispute handling

These Terms are governed by the laws applicable to the operator’s licence framework. Any dispute will be handled in good faith, and we may require you to provide information relevant to investigate an issue. Where appropriate, we will attempt to resolve disputes through our customer support process first.

Where permitted by law, you agree to resolve disputes through the applicable mechanisms available under the governing law framework. You also agree to cooperate with any reasonable requests from us related to the dispute.

11. Changes to the Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, operational processes, or security practices. The updated Terms will be posted on the website and will take effect when published unless we state otherwise.

Your continued use of the service after changes take effect means you accept the updated Terms. If a change materially affects you, where required by law we will provide notice through appropriate channels.

12. Contact

If you have questions about these Terms of Use, please contact our support team using the contact options available on mangodoradocasinoaustralia.com. For disputes, include your account email, the relevant dates, and any transaction IDs so we can assist efficiently.